Case study

DigiAidant case study

DigiAidant is an app that supports family carers. Its knowledge base covers schemes, rights and everyday care: a lot of useful content, and questions that rarely match page titles.

The need

Carers are often short of time and do not know the official name of what they are looking for. They needed to ask in their own words and get a clear answer.

The solution

DigiSeer is integrated into the DigiAidant app. Carers type their question; the assistant analyses the app’s content and replies with a simple explanation and links to go further.

Why DigiSeer

  • Answers written for the general public, from DigiAidant’s own content
  • Every answer linked to its sources
  • Data hosted in France (Scaleway), answers written by Mistral AI, a French AI provider, in the European Union — important for a health and social care audience

They use DigiSeer

Hundreds of guides, finally findable

“Our practical guides were hard to find. DigiSeer answers in seconds, with sources, and shows us the questions left unanswered.”

Jacques B
DigiAidant · DigiStella · Customer since 2026
app.digiaidant.com (opens in a new tab)

Testimonials from subscribed customers, published after review by DigiSeer.

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Try it

Ask a question as a family carer would: the assistant answers from DigiAidant’s content, which is in French, in the language of your question.