Comparison
DigiSeer vs its competitors
An assistant that answers your visitors from your WordPress site’s own pages only, with a French AI and data hosted in France. Here is how it compares with the leading AI chatbots and the best-known WordPress plugins, based on their official pages, checked on 2 November 2026.
In short
What sets DigiSeer apart from other chatbots. DigiSeer answers only from the pages of your WordPress site, with links to its sources, and says “I don’t know” rather than making things up. The AI is French (Mistral AI), your data is hosted in France and everything is built for GDPR. It installs as a plugin, with no OpenAI key or AI provider account, updates with every post and stays free for a small site.
Built for WordPress
One plugin, one shortcode. Every publish, update or delete is taken into account right away, ACF fields included.
Reliable answers
Taken from your own pages only, with links inside the text, in the visitor’s language. “I don’t know” rather than an invention.
Settings, not prompts
5 lengths, 6 tones, formal or informal French, relevance threshold, with a preview in the real chat.
Protected data
Mistral AI and Scaleway, data in the European Union. No cookies, no IP address in clear, e-mails and numbers masked.
Content that improves
An unanswered question becomes a WordPress draft in one click. Visitor feedback, CSV export.
Free to try
No credit card and no API key. For agencies: tokens and roles site by site, “Powered by” removable with Pro and Business.
Feature comparison
What each tool offers for a WordPress site, according to its official documentation. “Not stated”: the documentation does not mention it.
| Feature | DigiSeer | Chatbase | Tidio | Crisp | Intercom | CustomGPT | SiteGPT | DocsBot | AI EngineWordPress plugin | AI PufferWordPress plugin | HyveWordPress plugin | MxChatWordPress plugin |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Updated on every WordPress publish | YesPublish, update, delete, even without the REST API | PartlyWeekly re-sync (Basic and up) | PartlyWeekly (Plus and Premium) | NoManual refresh | PartlyWeekly | PartlyScheduled, from €445 | PartlyMonthly or weekly (Growth and up) | NoOne-time import | PartlyUpdates and deletions (Pro) | PartlyManual or scheduled re-index | PartlyOn save; deletion not stated | YesPublish, update, trash |
| ACF fields indexed | Yes | Not stated | Not stated | Not stated | Not stated | Not stated | Not stated | Not stated | PartlyPaid add-on | PartlyCustom fields (Pro), ACF not named | Not stated | Yes |
| Sources cited | YesLinks inside the answer text | Yes | YesBelow the answer | Not stated | Yes | YesNumbered citations | YesBelow the answer | Yes | Not stated | Not stated | YesNumbered links | PartlyOnly documents given a source URL |
| Answers in the visitor’s language | Yes | Yes | Yes | Yes | Yes | PartlyLanguage set manually | PartlyNeeds an instruction | Yes | PartlyDepends on the model | Not stated | Not stated | Yes |
| Actions (tickets, CRM, API) | PartlySuggestions with the visitor’s e-mail; question sent to support in one click | Yes | Yes | Yes | Yes | Yes | PartlyLead capture | YesPaid plans | YesPro | YesForms, webhooks | YesPro | Yes |
All these tools also offer tone and style instructions. Features change fast: let us know about a mistake.
GDPR and visitor data
Where your visitors’ questions go, and what is kept. Each row is worded so that “Yes” is good for your visitors. With WordPress plugins, data stays on your hosting, except what goes to the AI provider.
Our commitments: data processing agreement · sub-processors · privacy policy
| Criterion | DigiSeer | Chatbase | Tidio | Crisp | Intercom | CustomGPT | SiteGPT | DocsBot | AI EngineWordPress plugin | AI PufferWordPress plugin | HyveWordPress plugin | MxChatWordPress plugin |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Data processing agreement (DPA) | YesAll plans | YesAll plans | Yes | Yes | YesAll plans | PartlyEnterprise | PartlySigned: Enterprise | YesBusiness and up | N/AData on your own hosting | NoNone for Cloud mode | NoNone for Hyve Connect | N/AData on your own hosting |
| Data hosted in the EU | YesFrance (Scaleway) | NoUnited States | YesEEA by default | YesBy default | PartlyAdvanced and Expert, by contract | NoUnited States | NoUnited States | PartlyResidency: Enterprise | PartlyDepends on your host | PartlyDepends on your host; Cloud not stated | PartlyDepends on your host; Connect not stated | PartlyDepends on your host |
| AI with no transfer outside the EU | YesMistral AI, European Union | NoOpenAI (United States) | NoAnthropic (United States) | PartlyDepends on the model chosen | PartlyIn the EU with an EU workspace | NoOpenAI (United States) | NoOpenAI (United States) | NoOpenAI, Google (United States) | PartlyDepends on the AI provider chosen | PartlyDepends on the AI provider chosen | NoOpenAI (United States) | PartlyDepends on the AI provider chosen |
| Data not used to train AI | YesTraining turned off at Mistral | Yes | PartlyAnonymised tuning, opt-out | Yes | PartlyAnonymised tuning, opt-out | Yes | Yes | Yes | Not statedDepends on the provider | Not statedDepends on the provider | Not stated | Not stated |
| Automatic deletion | YesIP addresses: 13 months; e-mails and answers: 12 months; site without the plugin: 60 days | PartlyEnterprise only | Not stated | YesDedicated add-on | PartlyVisitors: 9 months | Yes12 months, adjustable (Premium) | PartlyHIPAA workspaces only | PartlyEnterprise | Yes | YesPro | Not stated | Yes30 to 365 days |
| IP addresses protected | YesEncrypted fingerprint, never in clear | NoStored, no masking | NoStored, no masking | NoStored, no masking | NoStored, no masking | NoStored, no masking | Not stated | YesHashed (Enterprise) | Yes“Privacy First” mode | YesAnonymisation option | Not stated | NoStored, no masking |
| Personal data masked in questions | YesE-mails, phones, numbers | PartlyEnterprise only | Not stated | Not stated | PartlyCard numbers only | PartlySources only, not chats | No | YesBusiness and up | Not stated | Not stated | PartlyKnowledge base only | No |
| Erasing a visitor’s data | YesPer question or all of a visitor’s questions, from the dashboard; no visitor profiles | PartlyPer conversation | Yes | Yes | YesWith export | PartlyPer conversation | YesDedicated button | PartlyPer conversation | PartlyExport, no eraser | PartlyBy filter | PartlyManual | YesWordPress tools |
| Cookie-free chat | YesNo cookies for visitors | Not stated | YesLocal storage instead | No6-month cookies | No3 cookies | Not stated | Not stated | Not stated | Not stated | Not stated | Not stated | Not stated |
| Public list of sub-processors | Yes | Yes | PartlyAI providers only | Yes | Yes | Not stated | Yes | Yes | N/AData on your own hosting | PartlyCloud mode | PartlyIn the plugin readme | PartlyAI providers only |
Based on each vendor’s privacy, data processing agreement, sub-processor and security pages. This table does not replace your data protection officer’s advice.
Prices and volumes
Entry price and included volume, as shown by each vendor, then what a typical site costs: 20,000 visitors a month, 3% of whom ask a question, about 600 answers. Prices exclude taxes, in euros: prices shown in dollars are converted at the ECB rate of 2 November 2026 (€1 = $1.12) and rounded.
| Pricing | DigiSeer | Chatbase | Tidio (Lyro) | Crisp | Intercom (Fin) | CustomGPT | SiteGPT | DocsBot | AI EngineWordPress plugin | AI PufferWordPress plugin | HyveWordPress plugin | MxChatWordPress plugin |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Free plan | YesNo card, about 75 answers a month | No7-day trial | Yes50 Lyro conversations in total | PartlyWithout AI | No | No7-day trial with card | No7-day trial with card | Yes100 credits | PartlyWithout knowledge base | Yes25 AI credits a month | Yes500 messages a month | PartlyFree plugin, API key to pay |
| Entry price | €19a month, excl. VAT | €36a month (Hobby) | €29a month, Lyro | €40a month (Mini) | €0.88per resolution, plus seats (from €17) | €88a month (€79 yearly) | €53a month (€35 yearly) | €44a month | €53a year | €8.91a month | €70one-time, 1 site | €62.38one-time |
| Included volume | 2M tokensper site, about 1,000 answers | 700 creditsmessage credits | 50 conversationsLyro | €4.46 of AI creditsabout 90 automated conversations | Per resolution | 1,000 queries | 4,000 messageswith the “mini” model | 5,000 creditswith the base model | Depends on provideryour AI provider | 1,000 creditsa month, or your API key | 10,000 messagesa month, or your OpenAI key | Depends on provideryour API key |
| Beyond | €9per million tokens, excl. VAT | €36per 1,000 credits; removing “Powered by”: €88 a month | Tiersfrom 100 to 1,000 conversations | Not stated | €0.88per resolution | Higher plan | €53per 5,000 messages | Higher plan | Paid to the providerwith your API key | Extra creditsnever expire | Pauseuntil next month, or your key | Paid to the providerwith your API key |
| For a typical site, per month | €19Starter: 1.3M of 2M tokens included, excl. VAT | €36Hobby, at 1 credit per message | Not stated600-conversation tier not checked | Not statedExtra AI credit price not stated | ≈ €545€528 of resolutions and 1 seat, if all resolved | €88Standard, 1,000 queries | €53Starter, “mini” model | €44Personal, base model | ≈ €4.40Pro (€53 a year), plus your AI provider | €8.91At 1 credit per answer (not stated) | ≈ €5.80€70 for the first year, AI included | ≈ €5.20€62.38 for the first year, plus your AI provider |
Typical site: monthly cost of the cheapest plan covering 600 answers, as an indication. For WordPress plugins, the AI provider’s cost comes on top. A “conversation” may contain several answers. Prices may have changed since they were checked.
Customization
What you can set yourself: look, texts, how answers are written. “Through instructions”: no setting, you have to write it in the instructions given to the AI.
| Setting | DigiSeer | Chatbase | Tidio | Crisp | Intercom | CustomGPT | SiteGPT | DocsBot | AI EngineWordPress plugin | AI PufferWordPress plugin | HyveWordPress plugin | MxChatWordPress plugin |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Colors, logo, avatar | YesNo CSS: colour, icon or logo, font | Yes | YesLogo: Plus plan | PartlyCustom colors: paid plans | Yes | Yes | Yes | Yes | YesVisual editor | Yes | YesPro | PartlyPro |
| Custom CSS | YesFree rules, Styles page | Not stated | PartlyThrough JavaScript | Not stated | Not stated | Not stated | YesThrough JavaScript | YesHigher plans | YesTheme editor | Not stated | Not stated | Yes |
| Editable interface texts | YesAll texts, in 2 languages | PartlyNo “no answer” text | YesExtra languages: Plus | PartlyNo “no answer” text | PartlyWelcome, 45 languages | Yes | PartlyOne language only | Yes | PartlyNo “no answer” text | PartlyGreeting, input hint | PartlyWelcome, no answer | PartlyGreeting, input hint |
| Answer length | Yes5 levels | NoThrough instructions | NoThrough instructions | PartlyConcise or conversational | Yes3 levels | NoThrough instructions | NoThrough instructions | Not stated | YesMax tokens | YesShort to long | Not stated | NoThrough instructions |
| Answer tone | Yes6 tones, formal or informal French | NoThrough instructions | YesNeutral, friendly, formal | PartlyResponse style | Yes5 tones | PartlyAdvanced: Enterprise | Yes12 personas | Not stated | Not stated | PartlyCreativity | PartlyPro | NoThrough instructions |
| Custom AI instructions | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | YesPro | Yes |
| Suggested questions | YesUp to 4 | Yes | YesUp to 5 | Not stated | PartlyWorkflow buttons | Yes | YesPer page | Yes | Yes | YesUp to 6 | YesUp to 3, Pro | Partly |
| Display options | YesScore, keywords, articles, thumbs, tokens | PartlyThumbs, copy | Partly“Read more” links | Not stated | NoSources always shown | YesCitations, feedback | YesSources, thumbs, buttons | YesSources, branding | Not stated | Partly | PartlySources, time | YesCitations, thumbs, buttons |
| Relevance threshold | Yes3 levels | Not stated | No | PartlyConservative to creative | Not stated | YesMy data only | No | Not stated | YesMinimum score (Pro) | YesLoose to strict | YesSimilarity threshold | YesSimilarity threshold |
| Questions per visitor limit | YesPer day: 50 by default, 20 on Free | YesPer device | Not stated | Not stated | Not stated | Not stated | PartlyPer conversation (Growth) | YesBusiness plan | PartlyPer user (Pro) | PartlyTokens per visitor | Not stated | YesPer IP for guests |
| Live preview of settings | YesThe real chat, before saving | Yes | Yes | Yes | Yes | Yes | PartlyTest chat | PartlyTest chat | Yes | YesDesktop and mobile | PartlyAppearance | PartlyTest chat |
| Remove “Powered by” branding | YesPro and Business plans | Yes€88 a month add-on | YesAdd-on or Plus plan | YesPlus plan, €263 | YesAdvanced and Expert plans | YesFrom €445 | Yes€35 a month add-on | YesBusiness plan, €445 | Not stated | Not stated | Not stated | Not stated |
The plans named are those that unlock the setting.
Dashboard and export
What you see of your assistant’s activity, and what you can take out of it.
| Feature | DigiSeer | Chatbase | Tidio | Crisp | Intercom | CustomGPT | SiteGPT | DocsBot | AI EngineWordPress plugin | AI PufferWordPress plugin | HyveWordPress plugin | MxChatWordPress plugin |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Usage over time | YesQuestions per day, visitors, response time | YesPaid plans | Yes | YesEssentials and up | Yes | Yes7-day history on Standard | YesTrends: Growth and up | Yes | YesPro | PartlyCredits used | Yes | Yes |
| Conversation history | YesEach question and its answer, with the pages read (12 months) | Yes | Yes | Yes | Yes | PartlyFull transcript not stated | Yes | Yes | Yes | Yes | YesFull: Pro | Yes |
| Unanswered questions | YesList, and a WordPress draft in one click | Partly“Low confidence” filter | Yes | PartlyNo list | YesPro add-on | PartlyFilter | YesGrowth and up | PartlyReport: Business | Not stated | Not stated | YesPro | PartlyThrough the REST API |
| Visitor feedback | YesThumbs, and visitor suggestions | Yes | Yes | YesEssentials and up | Yes | Yes | Yes | YesStandard and up | Not stated | PartlyPer message, no totals | Not stated | PartlyStored, no view |
| Most asked questions | Yes | YesTopics | YesBy intent | YesTopics | YesPro add-on | PartlyIntent categories | YesScale and up | YesBusiness | Not stated | Not stated | YesPro | Not stated |
| Most used sources | No | Partly | PartlyMost used Q&A | PartlyTraces (Plus) | YesPer source | YesCitations shown and clicked | PartlyPer answer | Partly | Not stated | PartlyPer conversation | PartlyPer answer | PartlyPer answer |
| Usage (tokens, credits) | YesTokens per period | YesPer day and per agent | Not stated | PartlyCredit balance | YesBilled resolutions | Yes | Yes12-month history | Yes | YesCost and tokens (Pro) | PartlyPer conversation | PartlyPer answer | PartlyPer answer |
| Data export | YesCSV, by period and status | YesCSV, JSON, PDF | PartlyPer visitor | PartlyStats, without messages | YesCSV (metadata), JSON | YesCSV, JSON, Excel | YesCSV | PartlyCSV, barely documented | PartlyFormat not stated | YesCSV, JSON | YesCSV (Pro) | PartlyFormat not stated |
| Conversations API | No | YesBasic and up | YesPlus plan | Yes | Yes | Yes | YesGrowth and up | Yes | PartlyNot for conversations | Yes | PartlyWebhooks (Pro) | Yes |
| All-sites overview | YesTotals and one row per site | Yes | Not stated | Not stated | PartlyExpert plan | PartlyAccount totals | No | Not stated | PartlyOne site only | No | No | No |
| Team and roles | YesOwner, Administrator, Reader, per site | Yes2 to 5 seats | YesGrowth and up | YesOwner or member | Yes | PartlyEnterprise per pricing page | Yes4 roles | PartlyPer-bot roles: Business | PartlyWordPress roles | PartlyWordPress roles | PartlyAgency plan | PartlyRead-only for staff |
| Email reports | PartlyUsage alerts | PartlyQuota alert | Not stated | Not stated | Yes | PartlyWeekly reports | PartlyWeekly digest (Growth) | Not stated | PartlyNotifications add-on | Not stated | Not stated | PartlyPer-conversation notice |
The plans named are those that unlock the feature.
Sources, checked on 2 November 2026: Chatbase, Tidio, Crisp, Intercom, CustomGPT, SiteGPT, DocsBot, AI Engine, AI Puffer, Hyve, MxChat. Trademarks belong to their owners. Spotted a mistake? Let us know and we will fix it.
Try it on your own site.
The best comparison is your own questions. Free plan, no credit card.