Getting started and installation

Want to see the dashboard before installing?
Explore it in the demo, with nothing to install.

The essentials in 5 steps

In 5 minutes, your WordPress site answers your visitors.
Nothing to copy, nothing to set up by hand: we take care of the rest.

1. Install the plugin
   Download digiseer.zip, then in WordPress: Plugins → Add New Plugin → Upload Plugin, and activate it.
2. Create your account
   In DigiSeerDigiSeer → Application: e-mail, password and name. Free plan, no credit card.
3. Start the first indexing
   Dashboard → Getting started → Start the first indexing.
4. Create the search page
   DigiSeerDigiSeer → Search page → Create the search page.
5. Choose a plan (optional)
   DigiSeerDigiSeer → Subscription.

1. Install the plugin

1. Download the plugin: digiseer.zip.
2. In the WordPress admin, open Plugins → Add New Plugin.
3. Click Upload Plugin and choose digiseer.zip.
4. Click Install Now, then Activate.

A DigiSeerDigiSeer menu (pink icon) appears in the sidebar.
It is reserved for WordPress administrators.

2. Create your account

The form

1. Open DigiSeerDigiSeer → Application.
2. Fill in the e-mail, the password (at least 12 characters, of 3 different kinds) and the name.
3. Tick I accept the terms and conditions and I have read the privacy policy (required).
4. Click Create.

• No password in mind? Generate a strong password creates one for you: it is put in the field and copied.
• Save it in your password manager.
• The Receive the DigiSeerDigiSeer newsletter box is optional: at most once a month, and your address is only used for this.
• Your site address is taken from WordPress: there is nothing to type.

Once the account is created

Welcome!
Your site starts on the Free plan, with no credit card, and you can sign in straight away.
We send you a welcome e-mail to confirm your address (see below).

Nothing to copy to link WordPress to DigiSeerDigiSeer: the plugin takes care of it by itself (see Plugin key).

The dashboard guides you

The Getting started box on the Dashboard ticks each step that is done and suggests the next one.
It goes away once everything is ready.

3. Start the first indexing

One click is all it takes for DigiSeerDigiSeer to read your published content and talk about it with your visitors.
In the Getting started box on the Dashboard, click Start the first indexing.

• A bar shows you the progress; you can keep working in the meantime.
• On the Free plan, only the first items are read, within the plan's limit (see Plans): pages first, then the most recent.
• Would you rather choose yourself? Click Choose the content myself (see Indexing your content).

After that, every change is taken into account by itself.

4. Create the search page

1. Open DigiSeerDigiSeer → Search page.
2. Click Create the search page.

Your chat now has its own page, and your site's searches land on it.
See Search page.

Want to show it elsewhere too? Adding the chat to one of your site's pages.

5. Choose your plan (optional)

No rush: your site starts on the Free plan, and you can change whenever you need to.
The day you want more answers per month, a chat in your colours and with your texts, several sites or support:

1. Open DigiSeerDigiSeer → Subscription.
2. Fill in the Billing details tab.
3. In the Plans tab, choose Monthly or Yearly.
4. Click Choose under the plan.

Payment is by card, on a secure page.
See Plans and Subscribing, changing plan, cancelling.

If something gets stuck

Your site must be online

DigiSeerDigiSeer reads your content from the Internet: install the plugin on your live site, or on a publicly accessible staging site.
A site installed only on your computer (localhost) or on a private network cannot be linked to DigiSeerDigiSeer.

Confirm your email address

Click Confirm my email address in the welcome e-mail.
Can't find it? Check your spam folder, or click Resend the link in the application.

• Until then, a Confirm your email address banner reminds you in the application.
• Remember to confirm within a day: otherwise subscribing, support requests and adding users are paused.
• Don't worry: indexing and the chat keep working.
• If you ticked the newsletter, the same button also confirms your subscription.

The account is created from WordPress

The account can only be created from WordPress, so that your site is linked right away.
On the DigiSeerDigiSeer sign-in page opened outside WordPress, the No account yet? Install DigiSeerDigiSeer link leads to this page.
In the WordPress admin, the same page offers No account yet? Create an account.

Site already linked to another account

Someone on your team may have linked this site already.
The form tells you so (“This WordPress site is already linked to another DigiSeerDigiSeer account”) and offers Ask for access to this site.

• Your account is created without a site.
• We let the owner and administrators of the site know by e-mail: they send you an invitation with the role they choose (see Users and roles).
• The domain is recognised however it is written (www, capital letters, trailing slash).
• If the current owner never confirmed their e-mail address, the site moves straight to your account and we let them know.

Several sites or a multisite network

Activate the plugin site by site and open the DigiSeerDigiSeer menu on each one with your account: each domain becomes a site of your account.
See Several sites and multisite.
Then follow them all from app.digiseer.app, without going through WordPress.

What's next?

Your chat is already answering.
A few ideas to make it sound like you:

• Give it your way of speaking, more or less detailed: Answer settings.
• Choose the languages it answers in: Languages.
• Find your way around DigiSeerDigiSeer: The plugin day to day.