Documentation › Team and sites

Deactivating or deleting the plugin

Need to set DigiSeer aside for a while?
Deactivating the plugin loses nothing, and even a deletion can be undone for 60 days.

  • Deactivate (Plugins → Deactivate):
    • a window lists the pages that show the chat.
      Without the plugin, they would show "[DigiSeer]" as text: edit them or set them to draft.
    • It also asks why you are deactivating DigiSeer (optional).
    • Your settings, the plugin key and your indexed content are kept: reactivating the plugin restores everything.
  • Delete (once deactivated):
    • the plugin settings are erased from WordPress;
    • the search page created by the plugin is set to draft if you have not changed it;
    • your other pages are never touched.
  • In both cases, DigiSeer is notified:
    • the Dashboard and the Indexing page show it;
    • automatic indexing stops;
    • on deletion, an e-mail notifies the owner of the site with the date the data will be erased;
    • on a paid plan, it also reminds you that the subscription continues.
  • Don't worry: after a deletion, the data of the site stays with us for 60 days, as a deletion may be accidental (manual update):
    • reinstalling the plugin and opening its DigiSeer menu restores everything;
    • without reinstallation, it is erased after 60 days (indexed content, settings, statistics and visitors' questions), after a reminder e-mail 7 days before;
    • usage statements and invoices are kept.
  • To erase it right away, or stop paying for this site, delete the site from the Subscription page: see Too many sites, replacing or deleting a site.

Updated on 11 November 2026