Once DigiSeer is installed, you manage your chat without leaving the WordPress admin.
Here is how to find your way around, sign in and keep the plugin up to date.
DigiSeer in the WordPress admin
- The application takes up the whole page, with a light header in the WordPress style.
- The menu stays visible at the top: only the page scrolls.
- Your name opens a menu with My account and Logout.
- The FR / EN button, next to it, changes the language.
- The Back to top button appears at the bottom right as soon as you scroll down.
This layout requires DigiSeer plugin 1.16.5 or later.
Signing in
- The Login page fits in a single card, with Forgot password? below the password.
- In the WordPress admin, it shows “Sign in to manage” followed by your site’s address.
- Below the card, No account yet? Create an account opens the account creation.
- A question along the way? The documentation can be read without signing in.
Updating the plugin
No need to keep an eye out for new versions: DigiSeer tells you.
- The footer of the DigiSeer pages shows the installed version: “App … · API … · Plugin 1.16.5”.
- When a newer version exists, it adds “update available”.
- The site owner and administrators then see a banner at the top of the pages: “A new version of the DigiSeer plugin is available”.
- This banner appears in the WordPress admin only, not on app.digiseer.app.
- Update opens the WordPress Plugins page.
- ✕ closes the banner until the next version.
The plugin passes its version (1.16.4 and later) when you open DigiSeer in the WordPress admin.
The diagnostic, for support
Need help? The DigiSeer → Diagnostic menu sums up your site in a few lines.
- Versions of WordPress, PHP and the plugin, theme, page builder, language, cache and security plugins detected.
- The Copy the diagnostic button copies it as plain text, ready to paste in a Support request.
- The same information is in Tools → Site Health → Info, DigiSeer section.
Even simpler: in DigiSeer opened from WordPress, the Run the diagnostic button of the Support page shows it in one click.
You read it, then click Attach to my request if you want to send it.
The Remove link takes it out of the request.
Nothing is sent automatically, and the diagnostic contains no personal data.
It requires the DigiSeer plugin 1.16.6 or later.
Filling it in one click requires version 1.16.8.
A word about your experience
A month after installation, a small box appears at the top of the DigiSeer pages of the WordPress admin.
- Write a testimonial opens the Your testimonial about DigiSeer page of the application.
- Leave a review on wordpress.org opens the plugin's reviews page.
- Don't show this again closes it for good.
It never appears anywhere else in your admin, and does not get in the way of the application.
It requires the DigiSeer plugin 1.16.7 or later.
See Testimonial.
Updated on 12 November 2026