Put the chat where your visitors have questions: a page, a post or a widget area.
All it takes is a shortcode, a short code in square brackets that WordPress replaces with the chat.
The shortcode
Type it with the capital letters:
[DigiSeer]
The chat then shows in language 1 of the site (French by default).
For the second language of your site, use:
[DigiSeer lg="2"]
Language 2 is chosen in Texts (English by default).
See Languages.
Good to know
- You can place several chats on the same page.
- To the right of the input field, three icons:
- Full screen;
- New conversation;
- Top of chat (fixed height) or Back to top.
- Full screen opens at the chat's height; close it with ✕ or the Esc key.
- Full screen requires DigiSeer plugin 1.16.4 or later.
- The chat height is automatic by default, or fixed: see Styles.
- Don't worry: the plugin files are only loaded on pages that contain the shortcode, so the rest of the site is not slowed down.
- The shortcode also works in page builders (for example the Divi Text module).
Let the site search answer
Do your visitors use the theme search icon or the search widget?
Their searches can open the chat directly with the searched words.
See Search page.
Updated on 11 November 2026